Common Questions

We aim to build long-term partnerships with clients. By waiving the initial design fee, we invest in your success, knowing that we will be your trusted technology partner for domain, hosting, and future service needs.

To qualify, you must commit to our Domain and Hosting service package for a minimum agreed-upon term (e.g., 2 or 3 years). This long-term commitment covers the operational costs of your website.

Absolutely not. The design and deployment of the core website are truly free under the condition of the long-term hosting and domain commitment. All other optional, payable services are clearly outlined.

The charges are for our comprehensive, high-reliability long-term Domain and Hosting package. The specific annual or multi-year cost will depend on the domain type and hosting specifications (e.g., storage, bandwidth) you require. Please contact us for a detailed quote based on your needs.

Our contract is based on a long-term commitment to make the initial design free. Details regarding early termination, including any applicable cancellation fees or costs associated with the pro-rated design value, will be clearly outlined in your service agreement.

No. The cost for the committed term is locked in and will not increase. Any price adjustments would only apply upon renewal after the initial long-term contract expires.

The free offer covers website design/development only. The following are examples of payable, optional services:
Logo Design
Letterhead Design
Visiting Card Design
Brochure Design
Copywriting/Content Creation
High-end custom graphic illustrations

These services are priced separately and are based on the complexity and scope of the work. We provide a fixed, transparent price for each optional service before any work begins.

As long as the long-term hosting and domain agreement is active and fulfilled, the website is yours. You will generally retain full ownership of the content and the design/code upon successful completion and deployment.

No. The Hosting fee covers server maintenance, uptime, and domain registration. Post-sale service—including minor corrections, modifications, additions of new pages/features, and content updates—are provided on a payable, retainer, or per-hour basis. We can discuss a maintenance plan tailored to your needs.

Future modifications and additions are treated as new projects or service requests. We will provide a separate, detailed quote for any such work before commencing the additions.

We operate on a **content-first approach**. To ensure a smooth and timely launch, we require all website content, including final text, high-resolution images, and any existing logo/branding guidelines, to be submitted to us in a structured format (e.g., Google Drive folder or our designated client portal) **before** the design phase begins. Delays in content submission will directly affect your website launch date.

Upon the successful completion of your long-term contract, you have the option to renew the hosting package or request a transfer. If you choose not to renew, we will provide you with a **complete export of your website's files and database** (if applicable). This will allow you to migrate the site to a third-party hosting provider of your choice, ensuring you retain full control and ownership of your digital assets. We charge a standard administrative fee for file preparation and export.

The timeline largely depends on the complexity of your website and the speed of your feedback. Generally, for a standard small business or informational website, the process takes **4 to 6 weeks** from the moment you submit your final content until the site is deployed live. We will provide a specific project timeline with key milestone dates (e.g., first draft review, final testing) once the scope is finalized.